Who To Call for What in Residence Halls

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Problem
Who to Call
Cleaning Concerns
Housing Services or talk to your Gryphon
Emergency Maintenance
- Business Hours (M-F 8:15 AM - 4:30 PM)
- After Hours
 
- Office of Facilities - (610)758-3940
 
- Residence Halls leave a message at (610)867-3326. Greek Houses and Graduate Housing call LUPD (610)758-4200.
Exterminator
(contractor services provided on Wednesdays & Thursdays)
Housing Services (online form)
Facilities
Furniture
Housing Services (email inhouse@lehigh.edu)
Internet
ID Card Issue
- Lost/Missing (M-F 7:00 AM to 4:45 PM)
- Lost/Missing (after hours/weekends)
- New Access
- Not working
- Stolen
 
 
- Report your ID card as lost; contact Gryphon on call for temporary access card
 
- Housing Services (email inhouse@lehigh.edu)
- IDEAL Office - (610)758-6175)
- Contact IDEAL Office and file a report with LUPD
Keys
- Locked Out (anytime)
- Locked Out (8:00 AM to 8:00 PM)
- Locked Out (8:00 PM to 8:00 AM and weekends)
- Lost
 
- Contact your roommate or Gryphon
- LUPD - (610)758-4200
- Call the Gryphon duty phone for your building (posted on staff office door)
 
- Go to the IDEAL Office
Laundry
- GoldPLUS not working
 
- Machine not work
 
- Email inideal@lehigh.edu if the reader will not accept GoldPLUS. Follow the signs in the Laundry Room if you lost money while using GoldPLUS
- Follow signs posted in the Laundry Room or follow instructions here to report problems
Microfridge
1(800)525-7307
Vending
Housing Services (online form)