Problem | Who to Call |
|---|---|
Cleaning Concerns | Housing Services or talk to your Gryphon |
Emergency Maintenance - Business Hours (M-F 8:15 AM - 4:30 PM) - After Hours | - Office of Facilities (610)758-3940 - Residence Halls leave a message at (610)867-3326. Greek Houses and Graduate Housing call LUPD (610)758-4200. |
Exterminator (contractor services provided on Wednesdays & Thursdays) | Housing Services (online form) |
Facilities | Submit an online work order request |
Furniture | Housing Services (email inhouse@lehigh.edu) |
Internet | |
ID Card Issue - Lost/Missing (M-F 8:00 AM to 4:45 PM) - Lost/Missing (after hours/weekends) - New Access - Not working - Stolen | - Go to the IDEAL Office - Report your ID card as lost; contact Gryphon on call for temporary access card - Housing Services (email inhouse@lehigh.edu) - IDEAL Office - (610)758-6175) - Contact IDEAL Office and file a report with LUPD |
Keys - Locked Out (anytime) - Locked Out (8:00 AM to 8:00 PM) - Locked Out (8:00 PM to 8:00 AM and weekends) - Lost | - Contact your roommate or Gryphon - LUPD - (610)758-4200 - Call the Gryphon duty phone for your building (posted on staff office door) - Go to the IDEAL Office |
Laundry | Follow signs posted in the Laundry Room or follow instructions here to report problems |
MicroFridge | 1(800)525-7307 |
Vending | Housing Services (online form) |